Customer Service Reviews
Shown below are reviews of our customer service performance, click here for reviews of our delivery service. Product reviews are displayed on the product pages.
If you make a purchase from First Clothing UK you will have the opportunity to provide your comments so we can continue to provide the best possible service.
Lynn Mclauchlan from Watford
Date: 22/2/2012
Haven't had to call customer services
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Carol Belton from Plymouth
Date: 20/2/2012
As above.
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Customer from Shrewsbury
Date: 16/2/2012
Very pleased with contact over delayed parcel.
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Customer from Sudbury
Date: 14/2/2012
Always good service
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melanie mcalpine from billingshurst
Date: 12/2/2012
I ordered the wrong colour top via email, I phoned the next morning to correct my silly mistake and was dealt with politely and efficiently.
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Customer from egham
Date: 10/2/2012
not applicable
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Customer from Mallow
Date: 4/2/2012
Excellent friendly staff ready to go that extra bit to help
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michelle haste from stow-on-the-wold
Date: 2/2/2012
good service, quick and was informed of when it would be delivered
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Customer from LEOMINSTER
Date: 2/2/2012
TELEPHONE CALL TO LET ME KNOW EHAT WAS HAPPENING
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Customer from Colchester
Date: 23/1/2012
Great email communication regarding the order progress
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Customer from LINCOLN
Date: 14/1/2012
Ordered online, did not have to speak to anybody but service has been spot on.
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Customer from Edinburgh
Date: 12/1/2012
Very good service - would definitely use again
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Customer from CARNFORTH
Date: 12/1/2012
as above
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Customer from Reading
Date: 5/1/2012
Goods arrived on time
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Tracey Southey from Salisbury
Date: 3/1/2012
excellent service
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rachael wilkes from rugby
Date: 2/1/2012
Great!
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Customer from Llanarmon-Yn-Ial
Date: 28/12/2011
I had no need to contact company after ordering; order confirmation and delivery all took place very quickly and the goods arrived exactly as expected.
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Gary Thomson from Tring
Date: 28/12/2011
very polite and efficient
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Customer from Glossop
Date: 24/12/2011
I had no problems with the ordering and no problems with the delivery of the goods. It makes a change not to have to chase up problems these days.
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Customer from Reading
Date: 20/12/2011
Order was dealt with immediately and I appreciate the follow up procedure.
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Customer from West Byfleet
Date: 15/12/2011
I have not dealt with your customer service department so cannot accurately rate.
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REBECCA TASSIE from NORWICH
Date: 5/12/2011
each time i rang my questions where answered very well and dealt with well.
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Customer from Liphook
Date: 28/11/2011
Ordered a sweatshirt some months ago and received a phonecall from one of your girls to say there was a weeks delay, was that ok or would I like to order something else, Who else offers that!
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Tina Church from Marlow
Date: 19/11/2011
I had to return an item once and I rang first and spoke to a very obliging and helpful lady, then returned the item and she replaced it as she said and fast to
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Customer from Trimdon Station
Date: 15/11/2011
excellent
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Maeve Moran from Westport
Date: 4/11/2011
Efficiency of order etc.
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Customer from Llangefni
Date: 31/10/2011
Staff are extremely helpful and pleasent
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Customer from Hemel Hempstead
Date: 28/10/2011
Quick and efficient
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Andrew Robertson-Bibby from warrington
Date: 27/10/2011
you did inform of a delay prior to dispatch, so first rate service
